Returns & Exchanges

At RMIT Short Courses, we strive to ensure your learning experience meets your professional goals. If your circumstances change, we offer flexible withdrawal and refund options provided the request is submitted within our specified timeframe.

1

Submit a Request

Log in to your student portal and complete the 'Course Withdrawal' form at least 7 days prior to the course commencement date.

2

Application Review

Our administrative team will review your eligibility for a refund or credit note based on the date of submission and course type.

3

Select Compensation

Eligible students may choose between a full refund to the original payment method or a transfer of funds to a different short course.

4

Confirmation

Once approved, you will receive a confirmation email and funds will be processed within 5 to 10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing